Legal notice
Legal Notice
Effective Date: September 20, 2026
This Legal Notice provides important information about the company operating this website, in accordance with applicable United States federal and state laws, as well as consumer protection requirements for online businesses. By accessing or using ebikeempire.com, you acknowledge that you have read and understood this Legal Notice.
1. Company Information
This website, ebikeempire.com (the "Site"), is owned and operated by:
E-Bike USA LLC
Doing business as: eBike Empire
| Business type | Domestic Limited Liability Company |
| State of formation | Georgia, United States |
| Georgia Control Number | 24165378 |
| Filing date | August 27, 2024 |
| Certificate issued | September 3, 2024 |
| Issuing authority | Office of the Georgia Secretary of State — Corporations Division |
2. Principal Place of Business
E-Bike USA LLC
1803 Abutment Rd
PO Box 1445
Dalton, GA 30722, USA
All official correspondence, legal notices, and business communications may be directed to the address above.
3. Registered Agent
In accordance with Georgia law, the following individual is designated as the registered agent authorized to receive service of process on behalf of E-Bike USA LLC:
Steve Couch
1803 Abutment Rd
Dalton, GA 30721, USA
Whitfield County, Georgia
Only legal process, subpoenas, and official state correspondence should be directed to the registered agent. All other inquiries — including customer service, orders, returns, and general questions — should be sent to our customer support channels listed below.
4. Authorized Organizer
Steve Couch — Organizer
PO Box 1445, 1803 Abutment Rd
Dalton, GA 30721, USA
Filing authorized and electronically signed by Steve Couch, in the capacity of Organizer, on August 27, 2024.
5. Contact Information
For general inquiries, customer service, orders, or press requests, please contact us through the following official channels:
📞 Phone: (484) 859-8068
📧 Email: contact@ebikeempire.com
🌐 Website: https://ebikeempire.com
Customer Support Hours (Eastern Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
6. Nature of Business
eBike Empire is an online retailer of electric bicycles, electric dirt bikes, batteries, controllers, conversion kits, replacement parts, and related accessories. We operate as an authorized retailer of multiple manufacturer brands and ship products throughout the continental United States from our warehouse in Dalton, Georgia.
The products offered on our Site are sold subject to applicable U.S. federal, state, and local laws, including safety regulations, vehicle classification laws, and consumer protection requirements. Customers are solely responsible for verifying the legality of any product for use in their jurisdiction before purchase.
7. Intellectual Property Notice
7.1 Ownership
All content displayed on this Site — including but not limited to text, images, graphics, illustrations, photographs, product descriptions, marketing copy, videos, page layouts, source code, logos, icons, trademarks, and design elements — is the property of E-Bike USA LLC or its licensors and content providers, unless otherwise indicated.
This content is protected by United States copyright, trademark, trade dress, and other intellectual property laws, as well as by applicable international treaties and conventions.
7.2 Trademarks
"eBike Empire" and the eBike Empire logo are trademarks of E-Bike USA LLC. Unauthorized use, reproduction, imitation, or display of these trademarks is strictly prohibited.
All other trademarks, brand names, product names, and logos appearing on this Site — including but not limited to Aventon, Heybike, ENGWE, Sur-Ron, SAMEBIKE, VIPCOO, Coswheel, Lankeleisi, 79Bike, Ventus, and any manufacturer marks — are the property of their respective owners and are used solely to identify the products offered for sale.
The use of any third-party trademark on this Site does not imply any affiliation with, endorsement by, or sponsorship from the trademark owner unless expressly stated.
7.3 Permitted Use
You may view, download, and print portions of this Site for personal, non-commercial purposes only, provided that all copyright and proprietary notices are preserved.
You may not reproduce, redistribute, publicly display, publish, modify, transmit, sell, license, or create derivative works from any content on this Site without the prior written consent of E-Bike USA LLC.
8. Copyright Infringement (DMCA)
E-Bike USA LLC respects the intellectual property rights of others and expects the same from users of our Site. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond promptly to valid claims of copyright infringement.
If you believe that content on our Site infringes your copyright, please send a written notice to our designated DMCA contact including the following:
- A physical or electronic signature of the copyright owner or an authorized representative
- Identification of the copyrighted work claimed to have been infringed
- Identification of the material claimed to be infringing, including its location on the Site
- Your contact information (address, telephone number, and email)
- A statement made in good faith that the use is not authorized
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner
DMCA notices should be sent to:
📧 contact@ebikeempire.com
📍 E-Bike USA LLC, Attn: DMCA Agent, 1803 Abutment Rd, Dalton, GA 30722, USA
9. Consumer Rights and Applicable Laws
E-Bike USA LLC operates in compliance with applicable United States federal and state consumer protection laws, including but not limited to:
- The Federal Trade Commission Act
- The Magnuson–Moss Warranty Act
- The Consumer Product Safety Improvement Act
- The CAN-SPAM Act
- The Telephone Consumer Protection Act (TCPA)
- The Children's Online Privacy Protection Act (COPPA)
- The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- The Virginia Consumer Data Protection Act (VCDPA)
- The Colorado Privacy Act (CPA)
- Applicable state sales tax and licensing laws
For information about how we collect, use, and protect your personal data, please review our Privacy Policy.
10. Product Safety and Legal Compliance
Electric bicycles and related products sold through this Site are subject to federal, state, and local regulations that vary by jurisdiction. eBike Empire does not warrant that any product is legal for use in any specific location.
It is the customer's sole responsibility to:
- Verify that a product is legal to own and operate in their jurisdiction
- Comply with all applicable helmet, licensing, registration, insurance, and age-restriction laws
- Understand the classification of the ebike (Class 1, 2, 3, or off-road) and use it only where legally permitted
- Read and follow all manufacturer warnings, safety instructions, and user manuals
Certain products, including but not limited to high-powered electric dirt bikes and off-road motorcycles, are intended for off-road use, private property, or closed courses only, and may not be street-legal.
11. Governing Law and Jurisdiction
This Legal Notice, and all matters arising out of or relating to the Site, its content, or the products sold through it, shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles.
Any legal action, dispute, or proceeding arising out of or relating to this Legal Notice or the Site shall be brought exclusively in the state or federal courts located in Whitfield County, Georgia, and users of the Site consent to the personal jurisdiction and venue of those courts.
Please refer to our Terms of Service for full dispute resolution provisions, including binding arbitration and class action waivers where applicable.
12. Third-Party Content and Links
The Site may contain links to third-party websites, services, tools, or resources, including manufacturer websites, financing providers (such as Affirm, Klarna, and Shop Pay), review platforms (such as Trustpilot), and social media services. These third-party sites and services are not owned or controlled by E-Bike USA LLC.
We do not endorse, sponsor, or assume responsibility for the content, terms of service, privacy practices, or actions of any third-party sites or services accessed through the Site. Your interactions with third parties are governed by their own terms and policies.
13. Disclaimer of Liability
While every effort has been made to ensure the accuracy of the information published on this Site, E-Bike USA LLC does not warrant that the information is complete, current, or error-free.
To the maximum extent permitted by applicable law, E-Bike USA LLC and its owners, employees, agents, and affiliates disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use this Site or the information contained on it. Please refer to our Terms of Service for full limitation of liability provisions.
14. Accessibility
E-Bike USA LLC is committed to making our Site accessible to all users, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 AA where reasonably practicable.
If you experience any difficulty accessing content on our Site, or if you require assistance placing an order or navigating any page, please contact us and we will make every reasonable effort to assist you:
📧 contact@ebikeempire.com
📞 (484) 859-8068
We welcome feedback on how we can improve accessibility for all users.
15. Sales Tax Registration
E-Bike USA LLC collects and remits sales tax in states where it is required to do so under applicable state and local law. Sales tax will be calculated and displayed at checkout based on the shipping address provided.
Customers are responsible for any additional use tax, import duty, or fee imposed by their jurisdiction.
16. Business Verification
For verification of E-Bike USA LLC's status as a Georgia limited liability company, the following official record is available:
- Georgia Secretary of State — Corporations Division
- Control Number: 24165378
Business status, filings, and registered agent information may be verified through the Georgia Secretary of State's public online database.
17. Amendments to This Legal Notice
E-Bike USA LLC reserves the right to modify, update, or replace this Legal Notice at any time, at its sole discretion. Any changes will be reflected on this page with an updated "Effective Date." Continued use of the Site after such changes constitutes acceptance of the revised Legal Notice.
18. Contact for Legal and Administrative Matters
For legal notices, contract inquiries, or matters related to this Legal Notice or the operation of ebikeempire.com, please contact:
E-Bike USA LLC
Attn: Legal Department
1803 Abutment Rd, PO Box 1445
Dalton, GA 30722, USA
📞 (484) 859-8068
📧 contact@ebikeempire.com
For service of process, please direct all documents to the registered agent listed in Section 3 above.
Related Policies
Please also review the following documents, which together with this Legal Notice govern your use of ebikeempire.com:
- Terms of Service — Rules governing your use of the Site
- Privacy Policy — How we collect, use, and protect your personal data
- Return and Refund Policy — Return options and refund procedures
- Shipping Policy — Shipping methods, times, and delivery terms
- Warranty Policy — Manufacturer warranty terms by brand
- Cookie Policy — Use of cookies and tracking technologies
E-Bike USA LLC · Georgia Limited Liability Company · Control Number 24165378 · Registered in the State of Georgia
Principal Office: 1803 Abutment Rd, Dalton, GA 30722, USA · contact@ebikeempire.com · (484) 859-8068