Legal Notice
Effective Date: October 25, 2026
This Legal Notice provides mandatory information about the company operating this website in accordance with applicable United States federal and state laws and consumer protection requirements for online businesses. By accessing or using ebikeempire.com, you acknowledge that you have read and understood the information contained in this notice.
1. Website Operator and Legal Entity
This website, located at ebikeempire.com, is owned and operated by:
Legal business name: E-Bike USA LLC
Trading name: eBike Empire
Business type: Domestic Limited Liability Company
State of formation: Georgia, United States
Georgia Control Number: 24165378
Effective date of formation: August 27, 2024
Certificate of Organization issued: September 3, 2024
Issuing authority: Office of the Secretary of State, Corporations Division, State of Georgia
The business registration of E-Bike USA LLC is a matter of public record and can be verified through the Georgia Secretary of State's online business registry at ecorp.sos.ga.gov using Control Number 24165378.
2. Principal Office Address
E-Bike USA LLC
1803 Abutment Rd
PO Box 1445
Dalton, GA 30722
United States
All official business correspondence, written inquiries, and general mail may be directed to the principal office address above. Please note that this location operates as a warehouse and fulfillment center and is not open to walk-in retail visits.
3. Contact Information
Phone: (484) 859-8068
Email: contact@ebikeempire.com
Website: https://ebikeempire.com
Customer Support Hours (Eastern Time):
Monday through Friday, 9:00 AM to 6:00 PM
Saturday, 10:00 AM to 4:00 PM
Sunday, Closed
We respond to all email inquiries within one business day. Phone support is available directly during the hours listed above.
4. Registered Agent
In accordance with the laws of the State of Georgia, E-Bike USA LLC has designated the following individual as its registered agent for the purpose of receiving service of process and official legal and governmental correspondence:
Registered agent name: Steve Couch
Registered agent address: 1803 Abutment Rd, Dalton, GA 30721, USA
County: Whitfield County, Georgia
Service of process, subpoenas, legal notices, and official government correspondence must be directed to the registered agent at the address above. All other inquiries including customer service, order support, returns, and warranty claims should be directed to our customer support channels listed in Section 3.
5. Authorized Organizer
Name: Steve Couch
Title: Organizer
Address: PO Box 1445, 1803 Abutment Rd, Dalton, GA 30721, USA
The articles of organization of E-Bike USA LLC were electronically filed and authorized by Steve Couch in the capacity of Organizer on August 27, 2024, and accepted by the Georgia Secretary of State on the same date.
6. Nature of Business
eBike Empire is a United States-based online retailer of premium electric bicycles, electric dirt bikes, batteries, controllers, conversion kits, replacement parts, and related accessories. We operate as an authorized retailer of multiple manufacturer brands and fulfill all orders from our warehouse located in Dalton, Georgia.
We ship to all 50 United States including Alaska and Hawaii. All products are sold through our website at ebikeempire.com. Our warehouse is not a retail showroom and does not accept walk-in purchases or visits without prior arrangement.
The products offered on our website are sold subject to applicable US federal, state, and local laws, including vehicle safety regulations, product classification requirements, and consumer protection statutes. Customers are solely responsible for verifying the legality of any product for use in their jurisdiction before completing a purchase.
7. Intellectual Property
All content published on ebikeempire.com, including but not limited to text, product descriptions, marketing copy, images, photographs, graphics, illustrations, videos, page layouts, icons, logos, software code, and design elements, is the exclusive property of E-Bike USA LLC or its licensors and content suppliers, unless otherwise stated. This content is protected under United States copyright law, trademark law, and other applicable intellectual property statutes, as well as under international treaties and conventions.
eBike Empire and the eBike Empire logo are trademarks of E-Bike USA LLC. Any unauthorized use, reproduction, imitation, or display of these trademarks, in whole or in part, without the prior written consent of E-Bike USA LLC is strictly prohibited and may constitute trademark infringement under applicable law.
All other brand names, product names, trade names, and logos appearing on our website, including but not limited to Aventon, Heybike, ENGWE, Sur-Ron, SAMEBIKE, VIPCOO, Coswheel, Lankeleisi, 79Bike, and Ventus, are the trademarks and registered trademarks of their respective owners. The appearance of these marks on our website does not imply any affiliation with, endorsement by, or sponsorship from their respective owners, beyond the authorized resale relationship we maintain with those brands.
You are permitted to view, download, and print individual pages from ebikeempire.com for your own personal, non-commercial use only, provided that all copyright notices, trademark notices, and other proprietary legends remain intact and unaltered. You may not reproduce, republish, redistribute, transmit, sell, license, modify, adapt, create derivative works from, publicly display, or commercially exploit any content from our website without the express written authorization of E-Bike USA LLC.
8. Digital Millennium Copyright Act
E-Bike USA LLC respects the intellectual property rights of others and expects the same from all users of our website. In accordance with the Digital Millennium Copyright Act of 1998, we will respond promptly and appropriately to notices of alleged copyright infringement that comply with the requirements of the DMCA.
If you believe that any content published on ebikeempire.com infringes upon your copyright, please submit a written notice to our designated DMCA contact that includes all of the following information:
- A physical or electronic signature of the person authorized to act on behalf of the copyright owner
- A description of the copyrighted work that you claim has been infringed
- A description of the material on our website that you claim is infringing, along with sufficient information to allow us to locate that material
- Your full name, mailing address, telephone number, and email address
- A statement made in good faith that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner
DMCA notices should be submitted to:
Email: contact@ebikeempire.com
Mail: E-Bike USA LLC, Attn: DMCA Agent, 1803 Abutment Rd, Dalton, GA 30722, USA
9. Applicable Laws and Consumer Protection Compliance
E-Bike USA LLC operates in full compliance with applicable United States federal and state laws governing e-commerce, consumer protection, data privacy, and product safety, including but not limited to the Federal Trade Commission Act, the Magnuson-Moss Warranty Act, the Consumer Product Safety Improvement Act, the CAN-SPAM Act, the Telephone Consumer Protection Act, the Children's Online Privacy Protection Act, the California Consumer Privacy Act and the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, and applicable state sales tax and e-commerce nexus regulations.
10. Product Liability and Legal Compliance Disclaimer
Electric bicycles, electric dirt bikes, batteries, conversion kits, and related products sold through ebikeempire.com are subject to a wide range of federal, state, and local regulations that vary significantly by jurisdiction. eBike Empire does not warrant or represent that any specific product is legal for use in any particular location.
It is the sole responsibility of the customer to confirm that any product purchased from our website is lawful to own and operate in their jurisdiction before completing a purchase, to comply with all applicable laws regarding vehicle registration, operator licensing, minimum age requirements, helmet use, insurance requirements, and permitted riding locations, to understand the legal classification of the electric bike they are purchasing and to operate it only in environments where that classification is legally permitted, and to read and follow all manufacturer instructions, safety guidelines, warnings, and user manuals prior to operating any product.
Certain products available on our website, including high-powered electric dirt bikes and electric off-road motorcycles, are designed and intended exclusively for off-road use, private property, or closed course environments and may not be operated on public roads, sidewalks, or bicycle paths under any circumstances without violating applicable law.
By completing a purchase on ebikeempire.com, you acknowledge and accept all risks associated with the use of the product you have purchased, and you agree that E-Bike USA LLC and its officers, employees, and agents bear no responsibility or liability for any injury, property damage, financial loss, fine, legal consequence, or other harm arising from your use or misuse of any product purchased from our website.
11. Limitation of Liability
To the fullest extent permitted by applicable law, E-Bike USA LLC, its owners, officers, directors, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or in connection with your use of or inability to use ebikeempire.com, the products sold through our website, any information or content published on our website, or these legal notices, regardless of whether we have been advised of the possibility of such damages. For complete limitation of liability provisions, please review our Terms of Service.
12. Governing Law and Jurisdiction
This Legal Notice and all matters arising out of or relating to the operation of ebikeempire.com, the products sold through it, and the relationship between eBike Empire and its customers shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflict of law principles.
Any legal dispute, claim, or proceeding arising out of or relating to this Legal Notice or the use of our website shall be resolved exclusively in the state or federal courts located in Whitfield County, Georgia. By using our website, you consent to the personal jurisdiction and venue of those courts for all such matters.
13. Third-Party Platforms and External Links
ebikeempire.com may contain links to third-party websites, manufacturer pages, financing platforms, review services, and social media networks. These links are provided for your convenience and informational purposes only. E-Bike USA LLC does not own, control, or operate any third-party websites or platforms linked from our website. We do not endorse, sponsor, or assume any responsibility for the content, accuracy, availability, security, or privacy practices of any third-party website or service. Your use of any third-party website is governed exclusively by that website's own terms of service and privacy policy.
14. Accessibility Commitment
E-Bike USA LLC is committed to ensuring that ebikeempire.com is accessible to all users, including individuals with disabilities, in accordance with the Americans with Disabilities Act and the Web Content Accessibility Guidelines 2.1 Level AA, to the extent reasonably practicable. If you encounter any difficulty accessing any part of our website, or if you require assistance placing an order or completing any transaction, please contact us at contact@ebikeempire.com or (484) 859-8068 and we will make every reasonable effort to assist you.
15. Sales Tax and Tax Compliance
E-Bike USA LLC collects and remits sales tax on orders shipped to states where we have established nexus under applicable state law and where we are legally required to collect sales tax. The applicable sales tax amount, if any, will be calculated and clearly displayed during the checkout process before you complete your purchase. Customers are solely responsible for any additional use tax, import duty, customs fee, or other charge that may be imposed by their state, territory, or local jurisdiction in connection with their purchase.
16. Business Verification
For verification of E-Bike USA LLC's status as a Georgia limited liability company, the following official record is available:
Georgia Secretary of State, Corporations Division
Control Number: 24165378
Public verification: ecorp.sos.ga.gov
Business status, filings, and registered agent information may be verified through the Georgia Secretary of State's public online database.
17. Amendments to This Legal Notice
E-Bike USA LLC reserves the right to update, modify, or replace this Legal Notice at any time and at its sole discretion to reflect changes in our business operations, legal requirements, or applicable law. Any changes will be published on this page with an updated effective date at the top of the notice. Your continued use of ebikeempire.com following the publication of any changes to this Legal Notice constitutes your acceptance of those changes.
18. Related Legal Documents
This Legal Notice should be read in conjunction with the following documents, which together govern your use of ebikeempire.com and your relationship with E-Bike USA LLC:
- Terms of Service
- Privacy Policy
- Return and Refund Policy
- Shipping Policy
- Contact Information
19. Contact for Legal Matters
For all legal inquiries, official notices, compliance matters, or correspondence related to this Legal Notice or the operation of ebikeempire.com, please contact us using the following information:
E-Bike USA LLC
Attn: Legal Department
1803 Abutment Rd, PO Box 1445
Dalton, GA 30722
United States
Phone: (484) 859-8068
Email: contact@ebikeempire.com
For service of process and all official legal documents, please direct correspondence to the registered agent listed in Section 4 of this notice.